Returns & Exchanges

At Dubia, we want you to be completely satisfied with your purchase. If your new fashion items aren't the perfect fit, you can return or exchange them within 30 days of delivery provided they are in original, unworn condition with tags attached.

1

Initiate Your Request

Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.

2

Prepare the Package

Securely pack your items in their original packaging and include the packing slip provided in your digital return confirmation.

3

Label and Ship

Affix the prepaid shipping label to your package and drop it off at any authorized carrier location within 7 days of your request.

4

Receive Your Refund

Once our quality control team inspects your return, we will issue a refund to your original payment method within 5-7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing